Zeithaml, Valerie A. Services Marketing

Binding : Taschenbuch, Edition : 5th edition. international edition., Label : Mcgraw-Hill Publ.Comp., Publisher : Mcgraw-Hill Publ.Comp., NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 708, publicationDate : 2008-07-01, authors : Zeithaml, Valerie A., Bitner, Mary Jo, Gremler, Dwayne D., languages : english, ISBN : 0071263934

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